Shipping & Returns

Thank you so much for visiting! Please reach out to customer service with any questions: hello@aquage.com 💙

SHIPPING

• FREE STANDARD SHIPPING: ORDERS $60+

• $4.99 FLAT RATE STANDARD SHIPPING: ORDERS $59.99 & UNDER

• $19.99 2-DAY EXPRESS SHIPPING: ANY ORDER 

WE SHIP TO ALL 50 STATES, INCLUDING HAWAII, ALASKA, U.S. VIRGIN ISLANDS, AND PUERTO RICO. WE ALSO SHIP TO P.O. BOXES, APO, FPO, AND DPO ADDRESSES.

2-DAY SHIPPING IS NOT AVAILABLE FOR AEROSOLS. PLEASE REACH OUT TO CUSTOMER SERVICE IF YOU HAVE ANY QUESTIONS ABOUT THIS AT HELLO@AQUAGE.COM.

PLEASE NOTE THAT FREE SHIPPING THRESHOLDS ARE CALCULATED BASED ON THE SUBTOTAL PRODUCT VALUE, BEFORE TAXES AND SHIPPING, AND AFTER ANY APPLICABLE DISCOUNTS.

RETURNS

THANK YOU FOR SHOPPING WITH US! PLEASE NOTE THAT WE DON’T OFFER PRODUCT RETURNS AT THIS TIME.

PLEASE NOTE, ONCE ORDERS HAVE BEEN PLACED THEY CANNOT BE MODIFIED OR CANCELED.

EXCHANGE

IF A HAIR CARE PRODUCT IS NOT RIGHT FOR YOUR HAIR TYPE, PLEASE LET US KNOW WITHIN 30 DAYS OF PURCHASE  TO INITIATE AN EXCHANGE FOR A PRODUCT THAT SUITS YOU BETTER! PLEASE NOTE: EXCHANGES ARE SUBJECT TO A $5.99 RESTOCKING FEE FOR EACH PRODUCT.

REFUND

IF YOU BELIEVE YOUR HAIR CARE PRODUCT IS DEFECTIVE, PLEASE SEND US PHOTOGRAPHS FOR REVIEW AT  HELLO@AQUAGE.COM. WE WILL ISSUE A FULL OR PARTIAL REFUND IF THE PRODUCT IS DEFECTIVE.

WE ARE UNABLE TO PROCESS EXCHANGES OR REFUNDS ON  AQUAGE PRODUCTS PURCHASED FROM A RETAILER PARTNER. PLEASE CONTACT THE RESPECTIVE RETAILER’S CUSTOMER SERVICE TEAM DIRECTLY FOR INFORMATION ON THEIR RETURN POLICY.