Privacy Policy

LAST UPDATED: AUGUST 26, 2020

OVERVIEW AND SCOPE

Welcome to our website for AQUAGE products brought to you by Transom Symphony OpCo, LLC DBA Beauty Quest Group and its corporate affiliates (“BQG,” “we,” “us” or “our”). We value our relationship with you, our customer, and your privacy. This BQG Website Privacy Notice explains how and why we collect, use, protect, and share information about you, including both Personal Information and Non-Personal Information, through websites or applications where this Privacy Notice is posted.

INFORMATION WE COLLECT

We collect information about you from a variety of sources, including:

Please note that we may combine information from all of the above sources. If you do not provide information to us, we may not be able to provide our products or services to you.

USE OF INFORMATION

We use your information for a variety of purposes, including:

SHARING OF INFORMATION

We share your information as follows:

OTHER IMPORTANT PRIVACY INFORMATION

YOUR CHOICES

You have certain choices regarding how we use your Personal Information. For example, if you decide you no longer want to receive promotional emails from us, you can let us know by following the unsubscribe link in the email, or by emailing us at
privacy@beautyquestgroup.com

CONTACT US

By email: privacy@beautyquestgroup.com
By mail: Transom Symphony OpCo, LLC DBA Beauty Quest Group
ATTN: Customer Support
120 Long Ridge Road
Stamford, CT 06902

BQG WEBSITE PRIVACY NOTICE

Welcome to our website for AQUAGE products brought to you by Transom Symphony OpCo, LLC DBA Beauty Quest Group and its corporate affiliates (“BQG,” “we,” “us” or “our”). We value our relationship with you, our customer, and your privacy. This BQG Website Privacy Notice explains how and why we collect, use, protect, and share your information, including both Personal Information and Non-Personal Information (defined below), through websites or applications (collectively, the “Site”) where this Privacy Notice is posted.

Each time that you access or use a BQG Site, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Notice and the BQC TERMS OF USE. Any dispute over privacy is subject to this Privacy Notice and our TERMS OF USE, including its applicable limitations on damages and the resolution of disputes. OurTERMS OF USEare incorporated by reference into this Privacy Notice. If you do not agree with this Privacy Notice or our TERMS OF USE, you must stop using this Site.

INFORMATION WE COLLECT

The information we collect about you may include both Personal Information and Non-Personal Information. “Personal Information” is information that can identify you as an individual, such as your name, home address, contact information, and financial payment information. “Non-Personal Information” is information that does not reveal your individual identity, such aggregate statistics or general demographic information like gender.

We collect information about you from a variety of sources, including:

We may combine information from all of the above sources. If you do not provide information to us, we may not be able to provide our products or services to you.

USE OF INFORMATION

We use your information for a variety of purposes, including:

SHARING OF INFORMATION

We share your information with the following entities:

We may also share your information in the following ways:

YOUR CHOICES

You have certain choices regarding the Personal Information we collect about you. For example, you may:

Please note that even if you opt out of receiving marketing communications from us, we may still send you communications about your account or any products or services you have purchased from us, and we will still respond to your inquiries and requests for information.

COOKIES AND TRACKING

We and our service providers use cookies and other mechanisms to track information about your use of our Site. We or our service providers may combine this information with other Personal Information we collect about you.

THIRD-PARTY LINKS

Our Site may contain links to non-BQG websites and applications. Any access to and use of such non-BQG websites and applications are not governed by this Privacy Notice. Instead, your use of non-BQG websites or applications is governed by the privacy policies of those third-party websites or applications. We are not responsible for the information practices of such third-party websites and we encourage you to read their privacy policies.

INTERNATIONAL TRANSFERS OF INFORMATION

Our Site is intended to be used by customers located in the United States. If you are located anywhere outside of the United States, please be aware that information we collect about you, including Personal Information, will be transferred to, processed and stored in the United States. The data protection and privacy laws in the United States differ from those of the country in which you are located. U.S. governmental agencies, courts, or law enforcement may be able to access or obtain your Personal Information (for example, in response to a court order).

By using a BQG Site, you consent to the transfer, processing, and storage of your information, including Personal Information, in the United States.

CHILDREN

Our Site is for general audiences and is not targeted to children under thirteen (13) years of age. We do not knowingly collect any Personal Information from children younger than the age of thirteen (13), and we will delete any Personal Information collected that we later know to be from a customer under the age of thirteen (13). If you believe a child under the age of thirteen (13) has disclosed Personal Information to us, please contact us at privacy@beautyquestgroup.comand specify the customer and information you believe to be from the child under thirteen (13).

SECURITY

We have taken steps to help protect the information we collect about you from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security. Please note that we cannot guarantee the security of any information we have collected about you, and your use of our Site indicates that you understand and accept this risk.

You should take steps to protect your account by, among other things, choosing a strong password that nobody else knows or can easily guess and keeping your log-in and password information private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

YOUR CALIFORNIA PRIVACY RIGHTS

In June 2018, California enacted the California Consumer Privacy Act (“CCPA”), which wentinto effect January 1, 2020.The CCPA was designed to enhance privacy rights and consumer protection for California residents by granting new rights to California consumers and new obligations upon companies doing business in California with regarding to personal information. The CCPA broadly defines “personal information,” which includes at least the following categories:

(A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

(B) Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

(C) Characteristics of protected classifications under California or federal law.

(D) Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

(E) Biometric information.

(F) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.

(G) Geolocation data.

(H) Audio, electronic, visual, thermal, olfactory, or similar information.

(I) Professional or employment-related information.

(J) Education information.

(K) Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

For more information regarding your rights under the CCPA, please visit https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180AB375 for the text of the Act or https://oag.ca.gov/privacy/ccpa for information from the California Attorney General.

Under the CCPA, the new rights granted to California consumers are as follows:

  1. Right to Access and Disclosure of Personal Information Collected. Consumers have the right to request that a business disclose what personal information the business has collected about the consumer, how it is used and whether the information has been sold or shared with third parties. Consumers also have the right to access the personal information that has been collected about them. A business must provide the information free of charge and in a readily useable format within 45 days of receiving a Verifiable Consumer Request (“VCR”).

BQG has listed above the categories of information it collects and how it uses that information.  If you are a California resident and would like to make a VCR for specific personal information collected by BQG, please contact us at 1-800-873-7875 orprivacy@beautyquestgroup.comand include “CCPA VCR” in the Subject line of the e-mail. Please include your name, contact information, and a detailed description of the information you are requesting.

  1. Right to Request Deletion of Personal Information Collected. Consumers have the right to request that a business delete personal information that has been collected from the consumer.

If you are a California resident and would like to make a VCR for the deletion of specific personal information collected by BQG, please contact us at 1-800-873-7875 or privacy@beautyquestgroup.comand include “CCPA VCR” in the Subject line of the e-mail. Please include your name, contact information, and a detailed description of the information you are requesting to be deleted.

  1. Right to Opt Out of the Sale of Personal Information. Consumers have the right to opt out of the sale of their personal information by a business to third parties.

If you are a California resident and would like to opt out of the sale of your personal information by BQG to third parties, please click on the link DO NOT SELL MY PERSONAL INFORMATION and submit the online form. You will receive a confirmation e-mail upon submission. Once you opt out, we will not contact you regarding the sale of your personal information for at least 12 months. If you have any questions or concerns regarding opting out, please contact us at 1-800-873-7875 orprivacy@beautyquestgroup.com.

  1. Right to Nondiscrimination. Consumers have the right not to be treated differently in terms or price or service because they have exercised their rights under the CCPA.

BQG is committed to treating all consumers equally, regardless of their exercise of any of their rights under the CCPA. If you have any questions or concerns regarding our nondiscrimination policy, please contact us at 1-800-873-7875 orprivacy@beautyquestgroup.com.

CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice will be updated from time to time. Changes to this Privacy Notice will go into effect when posted. If revisions to this Privacy Notice materially affect how we use Personal information that we collected from you prior to the date of the revised Privacy Notice, we will obtain your consent for any new uses or sharing of your Personal Information. We will post any updated Privacy Notice to our Site.

CONTACT

By email: privacy@beautyquestgroup.com
By mail: Transom Symphony OpCo, LLC DBA Beauty Quest Group
ATTN: Customer Service
120 Long Ridge Road
Stamford, CT 06902