Refund

WE STAND BEHIND THE QUALITY OF OUR PRODUCTS. IF YOU RECEIVE A DAMAGED OR DEFECTIVE ITEM, PLEASE EMAIL PHOTOS AND YOUR ORDER NUMBER TO SUPPORT@YOURBRAND.COM WITHIN 14 DAYS OF DELIVERY.

UPON REVIEW, WE MAY ISSUE A FULL OR PARTIAL REFUND TO THE ORIGINAL PAYMENT METHOD, DEPENDING ON THE CONDITION OF THE PRODUCT AND THE CIRCUMSTANCES REPORTED.

PLEASE NOTE:

• REFUNDS MAY TAKE 5–7 BUSINESS DAYS TO PROCESS.
• SHIPPING FEES ARE NON-REFUNDABLE UNLESS THE ISSUE IS DUE TO OUR ERROR.
• REFUNDS ARE ONLY APPLICABLE TO PRODUCTS PURCHASED DIRECTLY FROM OUR WEBSITE.

FOR PRODUCTS PURCHASED THROUGH AUTHORIZED RETAILERS, PLEASE CONTACT THEM DIRECTLY FOR THEIR REFUND POLICY.