How to Cancel an Order
We get it—sometimes you change your mind! Here’s how to request an order cancellation on Aquage.com:
Step 1: Log Into Your Account
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Go to Aquage.com and click the Account icon in the top right corner.
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Enter your email and password to sign in.
Step 2: Go to “My Orders”
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Click “My Orders” to see your recent purchases.
Step 3: Locate the Order You Want to Cancel
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Find the order you'd like to cancel and note the order number and details.
Step 4: Contact Us Immediately
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Email our customer care team at customerservice@aquage.com with your order number and request to cancel.
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Be sure to reach out as soon as possible—our team works quickly to get your order shipped!
Please Note:
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If your order has already been processed or shipped, we may not be able to cancel it.
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In that case, you can wait for your delivery and follow our return process if needed.